Purple Suds Property Services values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, contact us, or use our property services in Connecticut and Massachusetts.
1. Information We Collect
We may collect information you provide directly to us, including your name, phone number, email address, service address, service interests, and any message you submit through our website or other communication channels.
We may also collect limited technical information automatically, such as browser type, device information, IP address, pages visited, and interactions with our website through cookies, pixels, and similar technologies.
2. How We Use Your Information
- Provide estimates, schedule services, and respond to inquiries.
- Communicate with you about requested services, appointments, and follow-up matters.
- Improve our website, marketing, and customer experience.
- Measure ad performance and website activity through analytics and advertising tools.
- Maintain business records and comply with legal obligations.
3. Advertising and Analytics
We may use tools such as the Meta Pixel and other analytics technologies to understand website traffic, ad performance, and customer engagement. These tools may collect data about page visits, actions taken on our site, and general browsing behavior associated with your visit.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers that help us operate our business, such as website, CRM, hosting, analytics, scheduling, payment, and marketing partners. We may also disclose information when required by law or to protect our rights and business operations.
5. Cookies and Tracking Choices
Your browser may allow you to manage cookies and certain tracking preferences. Disabling cookies may affect website functionality.
6. Text Messages and Phone Communications
If you provide your phone number and opt in, you consent to receive SMS messages from Purple Suds Property Services related to:
- Service inquiries
- Estimates
- Appointment scheduling
- Appointment reminders
- Service updates
- Promotional offers (only if explicitly consented)
Message frequency may vary. Message and data rates may apply.
Opt-In & Consent
- You will only receive messages if you have explicitly opted in
- Consent is not a condition of purchase
- We maintain records of your consent and communication preferences
Opt-Out Instructions
- You may opt out at any time by replying STOP
- You will receive a final confirmation message
- No further messages will be sent unless you opt in again
Help & Support
Reply HELP for assistance or contact us directly:
- CT: 203-493-4466
- MA: 508-593-5008
Carrier Disclaimer
Participating carriers are not liable for delayed or undelivered messages.
Data Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security
We take reasonable steps to protect the information we collect. However, no online system can guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Your Choices
You may contact us to request updates or corrections to the information you have provided, or to opt out of non-essential marketing communications.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with the updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact Purple Suds Property Services at:
- Phone: CT 203-493-4466
- Phone: MA 508-593-5008
- Website: purplesudspropertyservices.com